Contacting Us


 VCEO Dr Sara Payne MBE & Phoenix Creative Shy Keenan – multi-award winning Phoenix Chief Advocates (now retired).

Why No Reply? Our voluntary Phoenix Advocacy services are closed (2017) as a result, we are not taking on any new advocacy work and we don’t open unsolicited mail. 

That said, we have committed to continue to work voluntarily for the ‘’ in order to complete our Phoenix H&G Game projects and to help support our continued #ThinkHuman campaign. Registered NFP Company: 09911723 

 We work voluntarily for The Phoenix Post, if you would like to fund our ‘Phoenix projects’ please click here to find out more.

For all media, press, book, film, writing, songwriting, TV, program, documentary, film consultancy enquiries for both ladies ..please contact MBA agents first. 

Via Email – Not currently available. 2019 – We are updating to a new system as soon as possible, will advise.

By Telephone – 0845 527 … this number is by appointment only, please email to arrange a telephone appointment. Charges apply, please check with your mobile/landline service providers.  

Please note: We are differently abled and rely almost entirely on our digital mobility to do our Phoenix work by Skype (which is free) all Skype meetings are via email invitation/appointment only.

By Post – The Phoenix Post – PO BOX 7771. Colchester. Essex (UK) CO2 0YB. 


About our Terms Of Contact If you can agree (in writing) to our ‘AVP free’ Terms Of Contact, only then can we consider working together, there is no point sidestepping this process, we will not reply.  

To ensure everyone at least reads out TOC, we do not reply to any other means of contact (example; social media) this page is the only way to contact us, please always include full contact details.

Terms Of Contact: Our ‘Anti-Victim Prejudice’ TOC policies means we only work with those who pre-agree in writing NOT to use the TOP AVP phrases; Child Porn/Child Prostitute/Rentboy/Alleged Victim/Historical Sex Crimes ..when publishing/broadcasting your work/talking to and or about us, no matter who you are. In 2016 we added ‘Child Slag’ to this list. If you/your company can’t agree, we can’t work with you.


Important Notice; We do not want or welcome ANY contact from stalkers/sex offenders or their supporters/advocates/agents, by proxy or via any means, method or media, all such harassment/abuse is always reported to the appropriate authorities without exception.